Blog. Always a little Xtra for you.

Xtra Plays A Role In Success

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xtra success

 

Below is an SCSWORX client testimonial about the importance of adding a little extra in everything you do. At SCSWORX we refer to it as Xtra, and Xtra plays a big role in success.

Subject: DistribuTECH- San Diego

Dear Will:

I just wanted to send you a quick note as we wrap up our post show analysis of DistribuTECH in San Diego.

While we thought that the two years that you personally supported Intergraph at DistribuTECH were great, we have been equally impressed by your protégé Abby Sanders over the last three years. Abby has a complete mastery for large event management and has an innate ability to recognize when a task needs attention and does not hesitate or wait for instruction to take action. I pride myself in being the first one to the booth in the morning and the last one to leave, but Abby always beats me to the punch, understanding that there may be something that we need at all times. She is very resourceful, and quickly addresses issues that we frequently run into, always doing it with a smile and a warm personality. Her overall professionalism and work ethic is second to none in assuring our staff that we don’t have to worry about anything beyond delivering our message to the attendees.

Speaking on behalf of our organization, I wanted to thank you again for the partnership that that we have developed over the last few years. Your team, Abby included, has delivered a level of customer satisfaction that is beyond any other that I have seen in our line of business. Internally we all agree that Abby and SCSWORX were a key component to our success in San Diego.

Thanks, Eric

 

Eric Charette, P.E.

Executive Technical Manager, Business Development
North America Utilities, Communications & Transportation
Hexagon Safety & Infrastructure

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